Terms and Conditions

These Terms and Conditions cover your use of Need A Home Pro, owned and operated by Lucky Leads LLC. By using the site, you agree to these terms. If you do not agree, please stop using the site.

Use the site lawfully. Do not submit false or misleading requests, impersonate someone else, interfere with the site's operation, or attempt to access information or systems without permission. Provide information you are authorized to share and request help only for a property you are authorized to represent.

Our articles and other information provide general guidance about home maintenance and service decisions. They are not an inspection, diagnosis, estimate or individualized professional advice. Conditions, local requirements and products vary; confirm what applies to your home with an appropriately qualified professional.

Need A Home Pro is not an emergency service. If there is an immediate threat to life or safety, contact emergency services or the appropriate utility directly. Do not wait for a website response or a service connection.

Submitting a request for Need A Home Pro review lets our staff review your details and contact you about the project. Choosing Request a callback does not arrange a provider callback or appointment. Indoor water-damage requests use staff review only; they are not sent to PX.

Where an eligible heating, cooling, plumbing or pest-control call option is available, the separate permission explains the limited information shared with PX when you call to try to connect with a service provider. Submitting the form alone does not place a call. A separate manual request that names Kowalski Home Services remains governed by its recorded permission for that independent provider.

A submission or call does not guarantee a provider match, response, dispatch, appointment or completed work. Provider availability, service areas and timing may vary. We do not perform the contractor's work or promise that a provider will accept your request.

The permission you give for a service request or call is separate from these terms. Using the site or accepting these terms does not authorize marketing calls, texts or emails. Any optional marketing permission must be requested separately, and declining it does not change these terms.

Service providers are independent businesses. Before authorizing work, ask the provider about its identity, relevant licensing and insurance, proposed scope, price, scheduling and any warranty. A connection through this site is not a substitute for those checks.

Any agreement for work, including payment and cancellation terms, is between you and the provider. These site terms do not set a contractor's price, add a service fee or create an agreement for work. Raise questions about an estimate, workmanship, billing or warranty directly with that provider; contact us about problems with our site or connection process.

You may read the site for personal informational use and share links to its pages. Site materials belong to Lucky Leads LLC or their respective owners. Contact us before republishing our content; these terms do not restrict uses permitted by law.

Links to other websites are provided for information. Those sites are operated independently and have their own terms and privacy practices. Check the destination's information before relying on it or providing personal details.

Content and available features may change, and access may be interrupted. We may update these terms by publishing a revised version with an updated date. Review the current terms when you use the site; an update does not replace a separate agreement you have made with a service provider.

For questions about these terms or the site, email support@needahomepro.com or write to Lucky Leads LLC, 8 The Green STE D, Dover, DE 19901.